This class provides a detailed approach to the operation, function and diagnosis of Toyota and Honda Computer Controlled Charging Systems. Topics covered include: AC Ripple Voltage Modern Drive Belts and changes in Alternator Pulleys Descriptions of Alternator Circuits and their functions Common problems with these systems Trouble codes related to charging system operation and diagnosis […]

Passive entry and start systems using a “smart key” have been available on select vehicles for many years now. These systems allow a driver to leave the key in their pocket while both entering and starting the vehicle. The smart key communicates wirelessly with a receiver which then communicates with other modules over a wired […]

In this course Sara will take you from beginning to end in the process of having an idea for a social media post, creating the post, scheduling the post, and finally boosting that post to help your engagement increase. We will cover content ideas, how to come up with a plan on what to post and […]

This course will bring you and your technicians up to speed on hybrid and electric vehicle operations. This course will cover technician safety, vehicle operation, systems theory, equipment needs, HV battery diagnostics and servicing, inverter diagnostics and servicing, and motor-generator diagnostics and servicing. This class will be hands-on, so we recommend bringing some high voltage […]

The money is what really matters. Managing the money is the difference between enjoying your role as an owner or manager and struggling to make ends meet. You don’t need to be an accountant. You need to understand the realities of what really affects your profits. Those same realities give you the ability to make […]

What do you need to know when performing diagnostics on a EURO vehicle? Making your job easier, learn to use the platform and engine designations to access the data information. Learn to use OBD2 code setting criteria to determine how a code sets and how to make sense of DIN wiring diagrams. What is the […]

Gasoline direct injection is used on most new vehicles and requires a different approach to diagnosis and service. GDI systems have specific failures and require an understanding of how they work and how to test them when they set a code. In this class, we will dig into these systems and demonstrate common failures, code […]

Turn every call from a phone shopper into a valuable conversation. When you ask powerful questions, listen better and differentiate your solutions. You will be the shop of choice. Never feel pressured to discount or price match again and avoid price base selling when you: Utilize Powerful Questions Become a Better Listener Create Presentations that […]

This course will demystify the age-old debate of factory vs. aftermarket scan tools and their capabilities.  Our instructors will dive deep into the capabilities and limitations of each type.  More importantly, we will explore just how much we can do with the aftermarket scan tools on a variety of models.  This course is also loaded […]

Have you looked under a car recently and wondered why there seems to be more control arms than you’re used to or noticed that the steering rack is electro-mechanical now? That rack could have been missing the hydraulic pump for a lot of Manufacture since 2004.  Did you notice electric motors at the rear calipers? […]

This course, “Understanding Electrical Oddities,” is a continuation of Dave Hobbs series on electrical issues and unique challenges related to troubleshooting vehicle voltage systems. Dave’s presentation will instruct on traditional electrical systems such as CAN, bus, and 3-phase motors and delve into the mysteries behind hybrid and electrical voltage HV leakage and the HV system […]

The future of your business depends on having people to perform the work and serve the customer. Are you up for the challenge of providing a culture that employees are looking for? With the right culture, talented people have a desire to stay. Gain an understanding of the characteristics and values employees are looking for. […]

Compared to the mid-90s, diesel vehicles have made a serious comeback. The increase in popularity is largely the result of a steady string of advancements and improvements to the diesel engine. New engine designs, noise- and vibration-damping technologies, and improvements like electronic engine control have spawned a new generation of engines that are more powerful […]